We do NOT offer refunds or adjustments for any payment made to Us. unless there was an issue with payment made regarding the order. Purchases are final at the time of sale. It is not possible to return used labor for services.The services provided by us require labor, money and time to complete thus a refund will not be considered. The customer is entitled to contact qualitybacklinkservice.weebly.com , its owners or representatives, to remedy any issue. If we find there is an honest issue with what you have purchased we will gladly make it right by re-doing the order.